How often do you say “no” to things that would interfere with your goals?
I used to be a ghoster. There, I said it. Not the spooky kind, unless you count that one clean where I swear the dirt spelled “help me.”
But the kind where someone sends a message asking for a clean and I… vanish. Not because I didn’t care. It’s because I cared too much and didn’t know how to say no.
Here’s what I’ve learned the hard way: You can decline a client and still be a good person. You can protect your peace without faking your schedule is full. And you don’t have to carry the guilt of unfinished conversations.
Why Not Just Say You’re Booked?
Because they’ll wait. Or worse—offer more money. And now you’re booked and bribed and still don’t want to do the job.
Say This Instead:
Here are real phrases I use when I know a client isn’t the right fit:
“Thanks so much for reaching out. Based on the details you provided, I don’t think I’m the best fit for this job.”
“I specialize in residential cleans, and it sounds like your space might need someone with commercial-level tools.”
“This request is a bit outside my comfort zone or training, so I’m going to decline rather than risk not doing it right.”
“After reviewing the request, I’m not able to offer services, but I wish you luck in finding a cleaner that aligns with your needs.”
But What If They’re Pushy or Say You’re Being Rude?
That’s… kind of the point. The way someone reacts to your boundary tells you why you needed one.
Templates You Can Copy/Paste:
General Decline:
Hi [Name], Thanks for reaching out. Based on the info you shared, I don’t think I’m the right fit for your needs, so I’ll be declining this job. Wishing you all the best! —[Your Name]
Too Complex or Risky:
Hi [Name], I’m going to decline this one—it sounds like it requires a level of specialization I don’t offer, and I want to make sure you get the best results. —[Your Name]
Mild Red Flags:
Hi [Name], I’m unable to move forward with this appointment. I appreciate the inquiry, but I’m going to pass on this one. —[Your Name]
Final Thoughts:
You don’t owe anyone your energy. But you do owe yourself a reputation you’re proud of.
Saying no isn’t burning a bridge. It’s just telling the GPS:
“Take a different route.”
Even ghosts respect clear exits.
Some cleaners scrub grout. I dodge spiritual possession and explain dust ethics to my vacuum, Turbo.
Pingback: The Rules of Time – Grime Time